Membership Manager

The Southeast Kentucky Chamber of Commerce serves member businesses in eight counties including Floyd, Johnson, Knott, Lawrence, Letcher, Magoffin, Martin, and Pike. The Membership Manager is responsibility for growing the member base and fostering active involvement and satisfaction among current members. The Manager works to prospect and recruit new members along with coordinating member engagement.

DUTIES

• Act as sales support specialist for membership and serve as the primary contact for membership sales and follow-ups.
• Implement retention programs for members including needs assessments, communication strategies, and engagement strategies.
• Develop and implement plans and programs for prospecting and recruiting new members.
• Visit and educate members on Chamber membership benefits, resources, and programs to enhance member engagement.
• Communicate and engage with members through in-person visits, text messages, phone calls, emails, and social media messages.
• Assists in all general office duties.
• Other duties as assigned.